Clear terms for a straightforward website project.

1. Your website package

Your website is not limited to one page. Your proposal sets out the pages, features and price before you pay. Unless your proposal states otherwise, your package includes:

• A researched website built around your business, with the pages set out in your proposal and a responsive layout for mobile and desktop.
• Your agreed business information and contact links.
• Two consolidated rounds of revisions before launch.
• Connection to your agreed domain and launch of the approved website.
• One year of hosting from the customer website’s launch date.

The price is the amount displayed at checkout. No VAT is charged. De Vere Works Ltd is not VAT registered.

Pages beyond those in your proposal, ecommerce, booking systems, online ordering, ongoing content updates, business automation and third-party integrations are included only where expressly listed in your agreed scope. Additional work requires your approval of a separate quote.

We also offer hands-on help for your business to use AI the way big businesses do, such as putting menus and price lists online, setting up online ordering, help with calls, simple web apps and getting more from software you already pay for. This help is agreed and priced separately from your website and is included only where a separate written scope says so.

2. Demonstration websites

A demo shows a proposed design and what could be possible for your business. It is not your finished, approved customer website.

A demo may contain researched information, illustrative content or demonstrations of potential features. Booking, ordering, payment, enquiry and other interactive elements may be illustrative rather than operational. Their appearance does not mean that their implementation is included in the website price.

Before your customer website launches, we will confirm the agreed content, functionality and image permissions with you. We will retain the agreed design direction, subject to your revisions and any necessary technical or licensing changes discussed with you.

A demo is usually a single page and is free. We offer one only where we think your business is a good fit. Creating or publishing a demo before your purchase does not create a payment obligation for you.

3. Payment and starting your project

Payment is made through the checkout attached to your proposal. We will send confirmation of your purchase and contact you about the information, access and decisions needed to complete the project.

Payment does not automatically launch your customer website, register a domain or activate proposed third-party services.

We will agree a delivery timetable with you. It depends on the scope and timely receipt of the materials, access and feedback we need. We will tell you if a material delay arises.

Where offered at checkout, eligible business customers may select a third-party payment option such as Billie. Availability, approval and repayment arrangements are governed by that provider’s terms. We do not guarantee approval.

4. Content, research and your responsibilities

We may use public business research, AI-assisted tools, original artwork and appropriately licensed materials to develop your website.

You must check and approve your business details, service descriptions, prices, qualifications, testimonials and other factual claims before launch. Tell us promptly about anything inaccurate or misleading.

You retain ownership of the material you supply and give us permission to use it to deliver your project. You must have the necessary rights to any supplied text, photographs, logos or other material.

Public availability alone does not establish permission to reuse an image or other content. We will agree suitable replacements where permission cannot be established.

You are responsible for providing any business-specific legal notices, policies or regulated disclosures your website requires. Drafting these is not included unless separately agreed. Our responsibility to deliver the agreed service with reasonable care and skill remains unchanged.

5. Revisions and launch approval

Your package includes two consolidated revision rounds before launch. Please submit each round as one clear list of feedback.

Revisions cover changes within the agreed scope and design direction. A substantially different design, additional functionality or further revision rounds may require a separate quote, which you can accept or decline before work proceeds.

Correcting our errors or a failure to meet the agreed scope does not count as a revision round.

We will request your approval before launching the customer website. Approval may be given by email or through an agreed approval process. Silence does not count as approval.

6. Hosting, domains and renewal

The first year of hosting begins when your approved customer website launches, not when its demo is created.

After the included year, hosting is currently offered at £120 per year, paid separately. There is no automatic renewal. We will contact you before expiry with the renewal price and date. Any change to the renewal price must be disclosed before you choose to renew.

Hosting covers serving the agreed website and maintaining the hosting environment. It does not include ongoing redesign, content changes, email hosting or additional services unless expressly agreed.

Domain connection and launch are included. Domain registration, domain renewal, paid software, stock media and other third-party charges are included only when your proposal expressly says so. We will obtain your approval before incurring additional charges on your behalf.

If you choose not to renew, hosting will end on the notified expiry date. You may request an export of your website before that date. Transfer assistance or adapting the website to another platform may be quoted separately.

We will not withhold your domain or material you own because you decline hosting renewal.

7. Website use, ownership and handover

You retain ownership of your supplied content.

Once the agreed price is paid in full, we grant you a perpetual, non-exclusive licence to use, copy and modify the website materials we create for your business, including through another service provider.

We retain ownership of our pre-existing tools, reusable components, methods and know-how. Our internal CRM, demo-generation systems and other operational software are not part of your website purchase.

Third-party software, fonts, imagery and other assets remain subject to their respective licences. We will explain any material restrictions affecting your intended use or transfer of the website.

On request, we will provide the exportable website files and your supplied content. Third-party services and functionality dependent on our infrastructure may require separate arrangements to operate elsewhere; any such dependencies will be identified in your agreed scope.

We do not promise that AI-assisted material is unique or capable of exclusive copyright ownership.

8. Changes and additional services

Business growth ideas shown in your demo or proposal are suggestions for consideration. They are not commitments to provide additional services unless included in the agreed scope.

Marketplace onboarding, delivery-platform setup, advertising, social media management, ecommerce, booking systems, automation and hands-on AI help require a separate written agreement where applicable.

Third-party acceptance, availability, fees and service terms remain outside our control. We do not guarantee search rankings, customer enquiries, sales or other commercial results.

9. Cancellation and refunds

You may cancel before commissioned work begins for a full refund. Work used to create your unsolicited pre-sale demo will not be deducted.

If you cancel after commissioned work has begun, we may retain a reasonable amount for work actually completed for your order and non-recoverable third-party costs you approved. We will explain the calculation and refund any remaining balance.

If we cannot complete the agreed service, we will discuss an appropriate remedy, including a refund for services not provided. This does not limit any further rights you have where we are at fault.

These packages are intended for business use. If you purchase as a consumer, your statutory rights still apply. Where applicable, you have 14 days from entering the service contract to cancel. If you expressly request work during that period and then cancel, you may have to pay a proportionate amount for services supplied. Your cancellation right ends following full performance only where the legally required express consent and acknowledgement have been obtained.

You can notify us of cancellation by emailing contact@devereworks.com with your name, business name and order details.

10. Service standards and responsibility

We will deliver the agreed services with reasonable care and skill. If you identify a defect or a failure to meet the agreed scope, contact us so we can investigate and provide an appropriate remedy.

We cannot guarantee uninterrupted availability of hosting or third-party services. We remain responsible for the obligations we have agreed to perform.

For business customers, subject to the exclusions below and to the extent permitted by law, our total liability arising from a project is limited to the total fees paid or payable under that project. For a claim relating specifically to ongoing hosting, the limit is the hosting fees paid or payable for the affected annual hosting period.

These limits do not apply to fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited. They do not restrict applicable consumer rights.

11. Problems and disputes

Please contact contact@devereworks.com with your order details and a description of the issue. We will investigate and seek to resolve it promptly.

Additional work or changes to your agreed scope require written agreement. We will not apply later versions of these terms to an existing purchase without your agreement, except where a change is required by law.

If a provision is found unenforceable, the remaining provisions continue to apply.

12. Governing law

These terms are governed by the law of England and Wales. Business disputes are subject to the courts of England and Wales.

Nothing in these terms removes any mandatory legal protection or court rights available to a consumer.